Questions and Answers
Quick answers to frequently asked questions about TIGERSECU products.
- Q: Is it possible to purchase longer coaxial video cables to extend the distance between the analog cameras and the DVR?
- Q: Is it possible to utilize the TIGERSECU HD Viewer on my mobile device to monitor multiple TIGERSECU 2MP DVRs?
- Q: I don't have a TV monitor, is there any way I could connect the 2MP DVR to my laptop monitor?
- Q: Which security DVRs are compatible with the TIGERSECU 5MP HD-TVI analog BNC wired camera?
- Q: Is there any way to increase the recording time on my 2MP DVR?
- Q: Where can I find the snapshot I took within the TIGERSECU HD Viewer app?
- Q: Why isn't my USB flash drive being detected when I plug it into the DVR or NVR?
- Q: How to backup the footage from my 2MP DVR to a USB flash drive?
- Q: My 2MP DVR doesn't record. How can I fix it?
- Q: Any recommendation regarding the hard drive I should use for the DVR and NVR?
- Q: Are my cameras compatible with TIGERSECU DVR?
- Q: Does the TIGERSECU HD VIEWER app send push alerts to my phone when motion is detected on the 2MP DVR?
- Q: Why there is no picture but "No Signal" on my monitor after connecting it to the DVR or NVR?
- Q: I forget or don't know my 2MP DVR password, how do I reset it?
- Q: Why one or more of my cameras connected to the 2MP DVR are not showing an image?
- Q: How can I resolve the "Connection Failed" problem on the TIGERSECU HD VIEWER app when attempting to connect to my 2MP DVR?
- Q: Where can I download the software for remote viewing DVR and NVR on my computer and mobile phone?
- Q: The 2MP DVR time isn't correct. How do I change it?