TIGERSECU-Support
- Total activity 167
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 86
Activity overview
Latest activity by TIGERSECU-Support-
TIGERSECU Support commented,
Hi Dennis, Within the HD Viewer app, connect to your DVR, tap the Search, Log Search, set the Start and End time, choose the Log Tyes (e.g., Motion), click the Search button then you can see the re...
-
TIGERSECU Support commented,
Hi Tony, For our HD 2MP series products, special characters are not supported in the password. Please use letters and numbers to create a password. Thanks, Cathy
-
TIGERSECU Support commented,
Hi Juanita, Please attempt to go to Main Menu – Maintenance -Reset Default to set the DVR to factory default settings. Once the resetting is completed, 1. If the login interface appears, try to lo...
-
TIGERSECU Support commented,
Official comment Hi Bernie， Yes. You may use the SwiftCMS to connect multiple DVRs if you are using a Windows computer for remote viewing. (SwiftCMS doesn't have a Mac version.) Download the SwiftCMS from this link...
-
TIGERSECU Support created an article,
Q: Does TIGERSECU offer telephone technical support or on-site installation services?
The provided contact number, 323-315-0396, is for telephone technical support.Support is available during Pacific Time from 9:00 AM to 5:00 PM, Monday to Friday. We offer lifetime technical suppo...
-
TIGERSECU Support created an article,
Q: The DVR or NVR doesn't have a power switch. How do I turn the device on and off?
TIGERSECU DVR and NVR operate on a Plug-and-Play basis, featuring no power switch on the devices. To power the device on or off, just connect or disconnect the power adapter from the DVR.
-
TIGERSECU Support created an article,
Q: Is it possible to connect a keyboard for input to DVR and NVR?
No, it's not supported. The 2MP DVRs allow input and operation through a mouse and remote control. For the 5MP hybrid DVR/NVR, POE NVR, and 2MP WiFi NVR, input and operation are limited to a mous...
-
TIGERSECU Support created an article,
Q: Are power supplies included with individually sold TIGERSECU Cameras?
No, power supplies are not included with individually sold TIGERSECU Cameras. You will need to purchase power supplies separately. We recommend using a dedicated 12V 1A power supply for each camera...
-
TIGERSECU Support created an article,
Q: Is the camera day/night image color or black and white?
Typically, camera images display in color during the day and shift to black-and-white at night. However, when TIGERSECU 5MP POE IPC is utilized with TIGERSECU 5MP hybrid DVR/NVR and 5MP POE NVR, ...
-
TIGERSECU Support created an article,
Q: How many IPCs (Internet Protocol Cameras) can be connected to TIGERSECU DVR or NVR?
TIGERSECU DVR and NVR provide limited compatibility for third-party branded IP cameras. Check the IP camera compatibility with TIGERSECU customer service before purchase. TIGERSECU 2MP DVR: 4CH ...